These Terms and Conditions (“Terms”) govern your access to and use of the services provided by Xpert Web Solutions Incorporated, operating under the brand Power Agent System (“Company”, “we”, “us”, or “our”).
By purchasing, subscribing to, or using our services, you agree to be bound by these Terms.
1. Company Identity
Power Agent System is a brand operated by Xpert Web Solutions Incorporated, a Canadian company providing AI-powered business automation, communication systems, and digital services.
2. Description of Services
The Company provides services including but not limited to:
AI-powered phone answering
Appointment booking
Lead follow-up automation
SMS and email communication systems
CRM integrations
Custom automation workflows
Consulting, setup, configuration, onboarding, and support services
Services may be delivered as one-time projects, recurring subscriptions, or usage-based services.
3. No Professional Advice
The Company does not provide legal, financial, compliance, or business advice. All services and information are provided for general automation and operational purposes only. You are solely responsible for consulting your own legal, financial, and compliance professionals.
4. Billing and Payments
All prices and payment terms will be displayed prior to purchase. Some services are billed on a recurring subscription basis. By purchasing or subscribing, you authorize the Company to charge your selected payment method on a recurring basis unless cancelled.
Failure to pay may result in suspension or termination of services.
5. Cancellation Policy
Clients may cancel subscriptions at any time by contacting:
Upon cancellation, access to services will remain active until the end of the current billing period. No partial refunds are provided for unused time.
6. Refund Policy
Due to the nature of digital services, software configuration, consulting time, and custom setup work, all sales are final.
Refunds will only be considered in the following limited circumstances:
Duplicate billing errors
Failure to deliver services due to a technical error solely caused by the Company
Refund requests must be submitted in writing to [email protected] subject: "Refund Request" within 7 days of purchase.
7. Chargebacks and Disputes
You agree to contact the Company at least 5 days before initiating any chargeback or dispute with your payment provider. Unauthorized or abusive chargebacks may result in immediate termination of services.
8. No Guarantees and Performance Disclaimer
The Company does not guarantee any specific results, including but not limited to revenue, profits, lead volume, conversion rates, business growth, or performance outcomes. All services are provided on a best-effort basis.
9. AI and Automation Disclaimer
You acknowledge that AI systems and automation workflows may produce errors, unexpected outputs, or unintended consequences. The Company is not responsible for decisions, actions, or outcomes resulting from your use of AI-powered systems.
You are solely responsible for reviewing, monitoring, and approving all automated communications and actions.
10. Client Responsibilities and Compliance
You are solely responsible for ensuring that your use of the services complies with all applicable laws, including but not limited to privacy laws, anti-spam laws, telemarketing laws, data protection laws, and messaging regulations.
11. Third-Party Services
The Company may integrate with or rely on third-party platforms. The Company is not responsible for outages, failures, policy changes, or actions of third-party providers.
12. Intellectual Property
All systems, workflows, software configurations, templates, and materials created by the Company remain the intellectual property of the Company unless otherwise agreed in writing.
13. Termination
The Company reserves the right to suspend or terminate services at any time for violation of these Terms, non-payment, abuse, or unlawful use.
14. Limitation of Liability
To the maximum extent permitted by law, Xpert Web Solutions Incorporated shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.
In all cases, the Company’s total liability shall not exceed the amount paid by you in the last 3 months of service.
15. Indemnification
You agree to indemnify and hold harmless Xpert Web Solutions Incorporated from any claims, damages, losses, or legal expenses arising from your use of the services or violation of any law.
16. Force Majeure
The Company shall not be liable for failure or delay in performance due to events beyond its reasonable control.
17. Modifications to Terms
We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised effective date.
18. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada.